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A little bit of help goes a long way

The Toll Relief Program, funded by Elizabeth River Crossings, is there to help ease the financial burden for users hardest hit by tolls at the Elizabeth River Tunnels.



Find out if you are eligible

Getting started is EASY!

1.

Apply for Toll Relief

The next enrollment period is in-person beginning Dec. 1, 2021, through Feb. 15, 2022, at the E-ZPass Customer Service Centers in Norfolk and Portsmouth.

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2.

Sign Up for E-ZPass

To qualify for Toll Relief, participants must have or open a Virginia E-ZPass account. You can open a Virginia E-ZPass account online, by phone or in person, at an E-ZPass Customer Service Center.

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3.

Start Driving and Receive Relief

Trips taken on the Downtown or Midtown tunnels using the Toll Relief designated E-ZPass transponder will receive a credit of 50% of the 2-axle toll paid (limited to 10 trips per week...Monday - Sunday)

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It’s tough out there, make it easy on yourself by signing up for toll relief.

FAQ
Mother and child leave the grocery store.

Who is eligible for the program?

To qualify for Toll Relief, participants must:

  • Reside in Norfolk or Portsmouth
  • Earn $30,000 or less per year
  • Have or open a Virginia E-ZPass account

Proof of residency and income are required at the time of application.

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About the Toll Relief Program

The Virginia Department of Transportation (VDOT) and the Elizabeth River Crossing (ERC) team have developed the Toll Relief Program to administer funds from ERC intended to help ease the financial burden of tolls on Norfolk and Portsmouth residents hardest hit by tolls at the Elizabeth River Tunnels(ERT).

Contact Us

For more information on Toll Relief, call toll-free 855-530-5506.

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